Fixing the Foundation: Why Operational Resilience Is Now Critical for General Partners

Private markets are evolving — fast.

What once operated behind closed doors is now front and centre in portfolio construction, asset allocation and investor dialogue. But as the asset class matures, so do expectations.

According to MSCI’s 2025 GP Survey, the challenges facing general partners are clear: increased complexity, tighter fundraising conditions, and growing demands from investors around transparency, reporting and insight. But beneath all this lies a more systemic issue — a lack of operational infrastructure built for scale.

This shift is not hypothetical. It reflects what is becoming widely recognised across the industry: GPs need to evolve their operational backbone to keep pace with demand. At Titanbay, we believe operational infrastructure is the next frontier of competitive advantage in private markets.

Raising capital is tougher. Expectations are higher.

Nearly 70% of GPs cited fundraising and capital flows as a top challenge. LPs are asking more questions, taking longer to commit, and seeking a level of engagement that many GPs aren’t operationally set up to deliver.

In a more selective market, standing out means going beyond performance alone. GPs need to clearly articulate their investment strategy, demonstrate robust operational controls, and communicate efficiently across multiple LP types across a variety of jurisdictions with individual rules. This requires systems and processes that can flex to investor needs without overwhelming internal teams.

Titanbay supports this shift by providing the operational infrastructure that helps remove the friction and bottlenecks which often delay or derail capital raising efforts.

For those looking to access the growing wealth market across Europe, these challenges are even more acute. Navigating fragmented regulatory frameworks, adapting investor materials for private banks and wealth managers, and meeting diverse onboarding requirements all require operational flexibility.

Importantly, delivering data and servicing individual investors — often in high volumes and with personalised expectations — introduces a level of complexity that traditional institutional processes are not designed to manage.

Accessing this market represents a significant opportunity for GPs — but only if they are equipped to deliver the investor experience this segment demands.

Reporting is no longer a back-office task. It’s a relationship driver.

According to the report, 41% of large GPs and 33% of smaller firms cite client-specific reporting as a major challenge. Investors expect clear, timely, tailored reporting — and they expect it fast.

We see reporting as a strategic lever. When done right, it builds trust, reinforces brand and strengthens LP loyalty. But to achieve that, it needs to be streamlined, repeatable and responsive to evolving investor requirements. Manual reporting won’t scale — and GPs shouldn’t need to reinvent the wheel every quarter.
This is especially true when engaging with wealth managers and their clients. These investors are accustomed to frequent, transparent communication and intuitive access to their investment information.

Meeting these expectations requires an operational set-up designed for scalability, flexibility and clarity.
Titanbay’s reporting infrastructure is designed to deliver clarity and consistency, with tools that make LP engagement more efficient and more impactful, while ensuring GPs retain full control over their data, their processes and the way they communicate with investors.

The operational gap is becoming a growth constraint.

Too many GPs are still operating with legacy systems and manual processes that make it difficult to deliver on modern LP expectations. Without the right infrastructure, teams face delays, errors and inefficiencies that hinder both fundraising momentum and investor servicing.

Titanbay believes that operational excellence should be a strategic priority, not a reactive fix. GPs need infrastructure that:

Supports scalable, consistent reporting
Enables seamless collaboration across teams and geographies
Streamlines onboarding and communication with investors
These capabilities don’t just reduce friction — they accelerate growth.

How Titanbay helps

At Titanbay, we work with GPs to simplify the complexity.

We provide the infrastructure that removes friction and bottlenecks across investor onboarding, servicing and reporting — areas that often stand in the way of effective capital raising. Our platform is designed to support scalability, improve data flow, and ensure a consistent, compliant investor experience.

For GPs looking to access the European wealth market, we offer an established and scalable route to a high-potential segment — including investor readiness support, onboarding simplification and tools that help meet varying regulatory standards across jurisdictions. Crucially, we help ensure that data delivery and operational workflows are built to serve individual investors and intermediaries with the same consistency and efficiency that institutional clients expect.

We enable GPs to operate with greater precision, scale with confidence, and build enduring LP relationships. Our solutions are informed by deep operational insight and a commitment to helping GPs meet the expectations of tomorrow’s investors, today.

Looking ahead

The next chapter of private markets will be defined not just by performance, but by process. By how well GPs equip themselves to meet higher expectations and operate with conviction.

Those that invest in modern, scalable operational infrastructure now will be best positioned to lead the market forward.

Private markets are maturing. It’s time the systems behind them do too.