Fixing the foundation
- Titanbay
- Jul 22, 2020
- 5 min read
WHY OPERATIONAL RESILIENCE IS NOW CRITICAL FOR GENERAL PARTNERS
Private markets are evolving fast
What once operated behind closed doors is now front and centre in portfolio construction, asset allocation and investor dialogue. But as the asset class matures, so do expectations.
According to MSCI’s 2025 GP Survey, the challenges facing general partners
are clear: increased complexity, tighter fundraising conditions, and growing
demands from investors around transparency, reporting and insight. But beneath
all this lies a more systemic issue — a lack of operational infrastructure built for
scale.
This shift is not hypothetical. It reflects what is becoming widely recognised
across the industry: GPs need to evolve their operational backbone to keep
pace with demand. At Titanbay, we believe operational infrastructure is the next
frontier of competitive advantage in private markets.
Raising capital is tougher. Expectations are higher.
Nearly 70% of GPs cited fundraising and capital flows as a top challenge. LPs are asking more questions, taking longer to commit, and seeking a level of engagement that many GPs aren’t operationally set up to deliver.
In a more selective market, standing out means going beyond performance alone. GPs
need to clearly articulate their investment strategy, demonstrate robust operational
controls, and communicate efficiently across multiple LP types across a variety of
jurisdictions with individual rules. This requires systems and processes that can flex to
investor needs without overwhelming internal teams.
Titanbay supports this shift by providing the operational infrastructure that helps remove
the friction and bottlenecks which often delay or derail capital raising efforts.
For those looking to access the growing wealth market across Europe, these challenges
are even more acute. Navigating fragmented regulatory frameworks, adapting investor
materials for private banks and wealth managers, and meeting diverse onboarding
requirements all require operational flexibility. Importantly, delivering data and servicing
individual investors - often in high volumes and with personalised expectations -
introduces a level of complexity that traditional institutional processes are not designed to
manage.
Accessing this market represents a significant opportunity for GPs, but only if they are
equipped to deliver the investor experience this segment demands.
Reporting is no longer a back-office task. It’s a relationship driver.
Too many GPs are still operating with legacy systems and manual processes that make it difficult to deliver on modern LP expectations. Without the right infrastructure, teams face delays, errors and inefficiencies that hinder both fundraising momentum and investor servicing.
Titanbay believes that operational excellence should be a strategic priority, not a reactive fix. GPs need infrastructure that:
Supports scalable, consistent reporting
Enables seamless collaboration across teams and geographies
Streamlines onboarding and communication with investors
These capabilities don’t just reduce friction — they accelerate growth.
How Titanbay helps
At Titanbay, we work with GPs to simplify the complexity.
We provide the infrastructure that removes friction and bottlenecks across investor onboarding, servicing and reporting — areas that often stand in the way of effective capital raising. Our platform is designed to support scalability, improve data flow, and ensure a consistent, compliant investor experience.
For GPs looking to access the European wealth market, we offer an established and scalable route to a high-potential segment — including investor readiness support, onboarding simplification and tools that help meet varying regulatory standards across jurisdictions. Crucially, we help ensure that data delivery and operational workflows are built to serve individual investors and intermediaries with the same consistency and efficiency that institutional clients expect.
We enable GPs to operate with greater precision, scale with confidence, and build enduring LP relationships. Our solutions are informed by deep operational insight and a commitment to helping GPs meet the expectations of tomorrow’s investors, today.
LOOKING AHEAD
The next chapter of private markets will be defined not just by performance, but by process. By how well GPs equip themselves to meet higher expectations and operate with conviction.
Those that invest in modern, scalable operational infrastructure now will be best positioned to lead the market forward.
Private markets are maturing. It’s time the systems behind them do too.
Thank you
For more information on how Titanbay can support your fund operations, contact a member of the GP Solutions team.
Richard Kiddle
Head of GP Solutions
Sam Franklin
Director, GP Solutions
📄 Download the full whitepaper: FIXING THE FOUNDATION
Footnotes & Important Disclosures
This material has been prepared by Titanbay Ltd and its affiliates (together, “Titanbay”) for informational purposes only, for sophisticated and eligible investors only. It is not and may not be relied on in any manner as legal, tax or investment advice, any recommendation or opinion regarding the appropriateness or suitability of any investment strategy, or as an offer to sell or a solicitation of an offer to buy any financial instrument. Titanbay does not provide investment advice or make recommendations. All information and any statements presented herein are considered to be accurate at the time of production unless otherwise stated and have been prepared from sources we believe to be reliable. No representation or warranty or guarantee, expressed or implied, is given as to the truth, accuracy or completeness of the information or opinions contained herein. No reliance may be placed for any purposes on the information or opinions contained in this communication and material aspects of descriptions contained in the communication and supporting materials are subject to change without notice. Non-affiliated entities mentioned are for informational purposes only and should not be construed as an endorsement by or sponsorship of Titanbay. Any forecasts, figures, investment techniques and strategies set out are for information purposes only, based on certain assumptions and current market conditions and are subject to change without prior notice. Any views, opinions and estimates expressed herein constitute personal judgments of the presenters, are based on current market conditions and are subject to change without notice. This communication in no way constitutes Titanbay research and should not be treated as such. Investment in private placements, and private equity via feeder funds in particular are complex, highly illiquid, and speculative in nature and involve a high degree of risk. The value of an investment may go down as well as up, and investors may not get back their money originally invested. Investors who cannot afford to lose their entire investment should not invest. Past performance is not indicative of future performance. There can be no assurance that any current or future investments will achieve results comparable to historic results or that any investment objectives or return targets will be met. For private equity investments via feeder funds, investors will typically receive illiquid and/or restricted membership interests that may be subject to holding period requirements and/or liquidity concerns. Investments in private equity are highly illiquid and those investors who cannot hold an investment for the long term (at least 10 years) should not invest. This material is strictly confidential and may not be disclosed, reproduced, copied, distributed, or published (in whole or in part) by the recipient without the prior written consent of Titanbay unless required by law or a regulatory authority. This material is not for distribution in any jurisdiction or country where such distribution would be contrary to local law or regulation. Titanbay is not responsible for any error or omission in this material, nor do they accept liability (including in negligence) for any losses arising out of or in connection with the use of or reliance on this material. Titanbay Ltd is an appointed representative of Brooklands Fund Management Limited, which is authorised and regulated by the Financial Conduct Authority in the UK (FRN: 757575).
